Frequently Asked Phone Questions

Why isn't my payment subtract from my bill?
Payments must be received & posted by the 1st of the month to be included in the monthly bill.

How do I change the password for my voicemail?
If you are changing it because you forgot it; you will have to have Peninsula Telephone Co. issue a new one. If you want to change it and you do have the current password; please see the voicemail feature information page to get the directions to change it.

I am not here all year; do you have any type of Seasonal Plan?
We do have this option available, please call Peninsula Telephone Co. for more information.

My phone line is dead - I have no dial tone.
First thing you will need to do is unplug any electronic devices (computers, fax machine, answering machines, cordless phones, and caller id box (if seperate). This will reset the device & the phone line; it may take about 10 minutes. Before you plug all the devices back in, check to see if your dial tone has returned. You can do this by using a regular corded phone plugged directly into the jack.